My son plays "09 AAA hockey and was struggling with headshots off of his Warrior helmet and how badly his head hurt afterwards. I came across PGS in a search and shot them a message. I received a call that evening and had all of my questions answered. Order placed and received in the timeframe they told me. Since receiving his new helmet, my son hasn't complained about the ringing ears or headaches from headshots like before. The customer service I have received from PGS is top notch and we are extremely happy we made the switch!